# Ring.io Help Center

> Hi there! How can we help?

## Getting Started with Ring.io 

- [Getting Started with Ring.io](https://help.ringio.com/en/articles/6228842-getting-started-with-ring-io.md): Learn the basics about Ring.io and what you need to start placing your first call!
- [Installing the Ring.io Web Phone](https://help.ringio.com/en/articles/6311862-installing-the-ring-io-web-phone.md)
- [How to install the Ring.io Web Phone on the Google Chrome Web Browser](https://help.ringio.com/en/articles/5586923-how-to-install-the-ring-io-web-phone-on-the-google-chrome-web-browser.md): Learn how to install your Ring.io's Web Phone to get started.
- [How to install the Ring.io Web Phone on the Microsoft Edge Web Browser](https://help.ringio.com/en/articles/6253620-how-to-install-the-ring-io-web-phone-on-the-microsoft-edge-web-browser.md)
- [Creating a Personal Voicemail Greeting](https://help.ringio.com/en/articles/5586914-creating-a-personal-voicemail-greeting.md): Detailed guide on how to set up a Voicemail Greeting using your Web Phone.
- [Ring.io Voicemail Drop](https://help.ringio.com/en/articles/5586921-ring-io-voicemail-drop.md): Learn how to add, record and leave a Voicemail Drop.
- [Placing a Call with the Ring.io Web Phone](https://help.ringio.com/en/articles/5586898-placing-a-call-with-the-ring-io-web-phone.md)
- [Placing a call from a CRM](https://help.ringio.com/en/articles/6831608-placing-a-call-from-a-crm.md)
- [Click-to-Call with the Ring.io Web Phone](https://help.ringio.com/en/articles/6475782-click-to-call-with-the-ring-io-web-phone.md)
- [Ring.io Web Phone Quick Start Guide](https://help.ringio.com/en/articles/5586909-ring-io-web-phone-quick-start-guide.md): Get the basics and learn your way around your Ring.io Web Phone

## Using the Ring.io Web Phone

- [Ring.io Dial Pad](https://help.ringio.com/en/articles/6343257-ring-io-dial-pad.md): Use the dial pad when you need to call an extension or dial by name.
- [How to Transfer and initiate a conference call with the Ring.io Web Phone](https://help.ringio.com/en/articles/5586896-how-to-transfer-and-initiate-a-conference-call-with-the-ring-io-web-phone.md)
- [Updating contact information in the Ring.io Web Phone Contact Card](https://help.ringio.com/en/articles/5586882-updating-contact-information-in-the-ring-io-web-phone-contact-card.md)
- [How to mute and place a call on hold with the Ring.io Web Phone](https://help.ringio.com/en/articles/5586907-how-to-mute-and-place-a-call-on-hold-with-the-ring-io-web-phone.md)
- [Dispositions and Next Actions](https://help.ringio.com/en/articles/5586897-dispositions-and-next-actions.md)
- [Send templated Emails from Ring.io](https://help.ringio.com/en/articles/5586906-send-templated-emails-from-ring-io.md)
- [Saving Ring.io notes to a CRM](https://help.ringio.com/en/articles/6153100-saving-ring-io-notes-to-a-crm.md)
- [How to create an open task to the CRM](https://help.ringio.com/en/articles/8425764-how-to-create-an-open-task-to-the-crm.md)
- [How to use the Power Dialer with the Ring.io Web Phone](https://help.ringio.com/en/articles/5586902-how-to-use-the-power-dialer-with-the-ring-io-web-phone.md): Learn how to use the Power Dialer!
- [Add contacts to a Ring.io Power Dialer outside of a CRM](https://help.ringio.com/en/articles/6153030-add-contacts-to-a-ring-io-power-dialer-outside-of-a-crm.md)
- [Can I use my cell phone with the Ring.io Power Dialer?](https://help.ringio.com/en/articles/8754606-can-i-use-my-cell-phone-with-the-ring-io-power-dialer.md)
- [Can I sort the list of contacts in the Ring.io Power Dialer list?](https://help.ringio.com/en/articles/8755605-can-i-sort-the-list-of-contacts-in-the-ring-io-power-dialer-list.md)
- [​How many contacts does the Power Dialer dial?](https://help.ringio.com/en/articles/8771831-how-many-contacts-does-the-power-dialer-dial.md)
- [Ring.io Video Calling and Screen Sharing](https://help.ringio.com/en/articles/6333686-ring-io-video-calling-and-screen-sharing.md)
- [Ring.io Video Calling and Screen Sharing Cookbook](https://help.ringio.com/en/articles/6578788-ring-io-video-calling-and-screen-sharing-cookbook.md)
- [What is recorded and logged to my CRM after a video call?](https://help.ringio.com/en/articles/8754070-what-is-recorded-and-logged-to-my-crm-after-a-video-call.md)
- [How to view missed calls and notifications in the Ring.io Web Phone](https://help.ringio.com/en/articles/5586888-how-to-view-missed-calls-and-notifications-in-the-ring-io-web-phone.md)
- [Ring.io Recent Call History](https://help.ringio.com/en/articles/6153041-ring-io-recent-call-history.md)
- [Configuring Audio Settings in the Ring.io Web Phone](https://help.ringio.com/en/articles/5586910-configuring-audio-settings-in-the-ring-io-web-phone.md): Learn how to set up and use your headset, the built-in microphone and speakers on your computer or another device in Ring.io.
- [Setting target goals for outbound calls](https://help.ringio.com/en/articles/6153048-setting-target-goals-for-outbound-calls.md)
- [Disabling the Ring.io Web Phone Extension](https://help.ringio.com/en/articles/6153063-disabling-the-ring-io-web-phone-extension.md)
- [Removing Ring.io Web Phone Extension from Edge](https://help.ringio.com/en/articles/6581052-removing-ring-io-web-phone-extension-from-edge.md)
- [Removing Ring.io Web Phone Extension from Google Chrome](https://help.ringio.com/en/articles/5586919-removing-ring-io-web-phone-extension-from-google-chrome.md)

## Using Ring.io with a CRM

- [Connecting Ring.io to a HubSpot account](https://help.ringio.com/en/articles/6153104-connecting-ring-io-to-a-hubspot-account.md)
- [Click to Call from HubSpot](https://help.ringio.com/en/articles/6406146-click-to-call-from-hubspot.md)
- [How to use the Ring.io Power Dialer with HubSpot CRM](https://help.ringio.com/en/articles/6443115-how-to-use-the-ring-io-power-dialer-with-hubspot-crm.md)
- [Dialing out of the Task Module in HubSpot](https://help.ringio.com/en/articles/6330789-dialing-out-of-the-task-module-in-hubspot.md)
- [Dialing out of the Company Module in HubSpot](https://help.ringio.com/en/articles/6331127-dialing-out-of-the-company-module-in-hubspot.md)
- [Using HubSpot to trigger Outbound Calls using Custom Actions](https://help.ringio.com/en/articles/5586968-using-hubspot-to-trigger-outbound-calls-using-custom-actions.md)
- [Ring.io + HubSpot Workflows](https://help.ringio.com/en/articles/8538932-ring-io-hubspot-workflows.md): Learn how to use workflows with Ring.io to increase your team's productivity!
- [Connecting Ring.io to a Zoho account](https://help.ringio.com/en/articles/6153103-connecting-ring-io-to-a-zoho-account.md)
- [Click to Call from Zoho](https://help.ringio.com/en/articles/6406163-click-to-call-from-zoho.md)
- [How to use the Ring.io Power Dialer with Zoho CRM](https://help.ringio.com/en/articles/5586976-how-to-use-the-ring-io-power-dialer-with-zoho-crm.md)
- [Dialing out of the Leads Module in Zoho](https://help.ringio.com/en/articles/6443027-dialing-out-of-the-leads-module-in-zoho.md)
- [Disabling Zoho CRM pop-up](https://help.ringio.com/en/articles/6153106-disabling-zoho-crm-pop-up.md)
- [Connecting Ring.io to a Pipedrive account](https://help.ringio.com/en/articles/6405949-connecting-ring-io-to-a-pipedrive-account.md)
- [How to use the Ring.io Power Dialer with Pipedrive CRM](https://help.ringio.com/en/articles/6443281-how-to-use-the-ring-io-power-dialer-with-pipedrive-crm.md)
- [Click to Call from Pipedrive](https://help.ringio.com/en/articles/6406260-click-to-call-from-pipedrive.md)
- [Add contacts to a Power Dialer session from the Pipedrive Tasks Module](https://help.ringio.com/en/articles/6153099-add-contacts-to-a-power-dialer-session-from-the-pipedrive-tasks-module.md)
- [Connecting Ring.io to a Salesforce account](https://help.ringio.com/en/articles/6406016-connecting-ring-io-to-a-salesforce-account.md)
- [How to use the Ring.io Power Dialer with Salesforce CRM](https://help.ringio.com/en/articles/6443111-how-to-use-the-ring-io-power-dialer-with-salesforce-crm.md)
- [Multiple Phone Icons Displaying in CRM](https://help.ringio.com/en/articles/6640903-multiple-phone-icons-displaying-in-crm.md)
- [Linking the CRM user to a Ring.io user](https://help.ringio.com/en/articles/6153102-linking-the-crm-user-to-a-ring-io-user.md)
- [Deauthorizing the CRM from Ring.io](https://help.ringio.com/en/articles/6153097-deauthorizing-the-crm-from-ring-io.md)

## Settings & Features 

- [What is the maximum number of voicemail drops?](https://help.ringio.com/en/articles/8700867-what-is-the-maximum-number-of-voicemail-drops.md)
- [Sending and Receiving Text Messages with the Ring.io Web Phone](https://help.ringio.com/en/articles/6341671-sending-and-receiving-text-messages-with-the-ring-io-web-phone.md): Send and Receive SMS with a Ring.io Personal or Company Number
- [Ring.io Text Message Routing](https://help.ringio.com/en/articles/6906781-ring-io-text-message-routing.md): Learn how text messages to Ring.io personal and company phone numbers are routed.
- [Does Ring.io offer SMS as a standalone service?](https://help.ringio.com/en/articles/6977006-does-ring-io-offer-sms-as-a-standalone-service.md)
- [How do I know a text message has been delivered?](https://help.ringio.com/en/articles/6342530-how-do-i-know-a-text-message-has-been-delivered.md)
- [Enabling text messaging in the Ring.io Admin Portal](https://help.ringio.com/en/articles/5586885-enabling-text-messaging-in-the-ring-io-admin-portal.md): Steps on how to enable SMS in Ring.io.
- [Ring.io Text Message History](https://help.ringio.com/en/articles/6153065-ring-io-text-message-history.md)
- [Can text message history be deleted?](https://help.ringio.com/en/articles/6342582-can-text-message-history-be-deleted.md)
- [How many characters can I send in a text message?](https://help.ringio.com/en/articles/6342556-how-many-characters-can-i-send-in-a-text-message.md)
- [How to disable or remove Ring.io Business SMS](https://help.ringio.com/en/articles/6153032-how-to-disable-or-remove-ring-io-business-sms.md)
- [SMS Opt Out](https://help.ringio.com/en/articles/8038623-sms-opt-out.md)
- [A2P 10DLC Campaign Opt-In and Opt-Out](https://help.ringio.com/en/articles/8216067-a2p-10dlc-campaign-opt-in-and-opt-out.md): Best practices to follow for SMS Campaigns
- [How long does the SMS registration approval process take?](https://help.ringio.com/en/articles/8268190-how-long-does-the-sms-registration-approval-process-take.md)
- [Can Ring.io expedite the SMS registration approval process?](https://help.ringio.com/en/articles/8268196-can-ring-io-expedite-the-sms-registration-approval-process.md)
- [Can RingLocal numbers be registered with 10DLC?](https://help.ringio.com/en/articles/8268207-can-ringlocal-numbers-be-registered-with-10dlc.md)
- [Getting your business verified to send SMS through Ring.io](https://help.ringio.com/en/articles/8202522-getting-your-business-verified-to-send-sms-through-ring-io.md): Describes the process of getting your business registered with major carriers so that you can send SMS and MMS via Ring.io
- [Why do I need to register my company and phone numbers for 10DLC?](https://help.ringio.com/en/articles/8268216-why-do-i-need-to-register-my-company-and-phone-numbers-for-10dlc.md)
- [Can we opt out of the registration process?](https://help.ringio.com/en/articles/8268177-can-we-opt-out-of-the-registration-process.md)
- [Best practices to follow for sending SMS/MMS](https://help.ringio.com/en/articles/8269818-best-practices-to-follow-for-sending-sms-mms.md)
- [A2P 10DLC Messaging Content Policies](https://help.ringio.com/en/articles/8269833-a2p-10dlc-messaging-content-policies.md)
- [Ring.io International Calling](https://help.ringio.com/en/articles/5586949-ring-io-international-calling.md)
- [What is RingLocal?](https://help.ringio.com/en/articles/5586913-what-is-ringlocal.md)
- [Can I use the same RingLocal number for a specific area code I am dialing?](https://help.ringio.com/en/articles/7216468-can-i-use-the-same-ringlocal-number-for-a-specific-area-code-i-am-dialing.md)
- [What happens when a RingLocal number is flagged as spam or being rejected?](https://help.ringio.com/en/articles/7211902-what-happens-when-a-ringlocal-number-is-flagged-as-spam-or-being-rejected.md)
- [Enabling RingLocal](https://help.ringio.com/en/articles/5586905-enabling-ringlocal.md): Learn how to add RingLocal to your account
- [What RingLocal number did I use?](https://help.ringio.com/en/articles/5586903-what-ringlocal-number-did-i-use.md)
- [RingLocal Configuration Routing](https://help.ringio.com/en/articles/6153027-ringlocal-configuration-routing.md): Learn how to configure routing for calls to your RingLocal numbers
- [Who can call a RingLocal number?](https://help.ringio.com/en/articles/8149891-who-can-call-a-ringlocal-number.md)
- [RingLocal calls are being marked as spam. What can we do?](https://help.ringio.com/en/articles/8295926-ringlocal-calls-are-being-marked-as-spam-what-can-we-do.md)
- [Are call recording links shareable?](https://help.ringio.com/en/articles/6326939-are-call-recording-links-shareable.md)
- [Using the Ring.io Call Recording Feature](https://help.ringio.com/en/articles/5586901-using-the-ring-io-call-recording-feature.md)
- [How can I delete a call recording?](https://help.ringio.com/en/articles/6326936-how-can-i-delete-a-call-recording.md)
- [How to access call recordings](https://help.ringio.com/en/articles/5586904-how-to-access-call-recordings.md)
- [Two Party Consent States Call Recording](https://help.ringio.com/en/articles/6314449-two-party-consent-states-call-recording.md)
- [How to enable and disable call recording for user\(s\)](https://help.ringio.com/en/articles/5586892-how-to-enable-and-disable-call-recording-for-user-s.md)
- [Call Recording Laws](https://help.ringio.com/en/articles/5586941-call-recording-laws.md)
- [Can call recordings be downloaded in bulk?](https://help.ringio.com/en/articles/8342482-can-call-recordings-be-downloaded-in-bulk.md)
- [How to toggle between Ring.io Caller ID numbers](https://help.ringio.com/en/articles/6153039-how-to-toggle-between-ring-io-caller-id-numbers.md): Learn to change your caller ID number
- [Ring.io Custom Outbound Caller ID](https://help.ringio.com/en/articles/6296105-ring-io-custom-outbound-caller-id.md)
- [Why Calls Using a Custom Caller ID May Be Labeled as Spam?](https://help.ringio.com/en/articles/13274190-why-calls-using-a-custom-caller-id-may-be-labeled-as-spam.md): Custom caller ID showing up as Spam
- [Call forwarding with a Ring.io Company Number](https://help.ringio.com/en/articles/6153024-call-forwarding-with-a-ring-io-company-number.md)
- [Ring.io Web Phone Call forwarding](https://help.ringio.com/en/articles/6174061-ring-io-web-phone-call-forwarding.md)
- [Ring.io Automatic Voicemail Detection](https://help.ringio.com/en/articles/7834360-ring-io-automatic-voicemail-detection.md)
- [Voicemail and Call Recordings](https://help.ringio.com/en/articles/5586889-voicemail-and-call-recordings.md): Learn how to listen to and download voicemail and call recordings
- [How to configure voicemail for Departments and User\(s\)](https://help.ringio.com/en/articles/5586918-how-to-configure-voicemail-for-departments-and-user-s.md)
- [What is the maximum length of voicemail drop?](https://help.ringio.com/en/articles/8701444-what-is-the-maximum-length-of-voicemail-drop.md)
- [Ring.io Callback Feature](https://help.ringio.com/en/articles/6153040-ring-io-callback-feature.md)
- [Configuring the Time zone](https://help.ringio.com/en/articles/6153051-configuring-the-time-zone.md)
- [Disabling Check-Out for Users](https://help.ringio.com/en/articles/6562062-disabling-check-out-for-users.md)
- [Remediating your Ring.io Number](https://help.ringio.com/en/articles/6584946-remediating-your-ring-io-number.md)
- [Allowing Ring.io access to use your camera and microphone](https://help.ringio.com/en/articles/6760267-allowing-ring-io-access-to-use-your-camera-and-microphone.md): Can't use the Ring.io Video and Screen Sharing Feature? Read this!
- [How do I answer a call to the Ring.io Web Phone?](https://help.ringio.com/en/articles/6872098-how-do-i-answer-a-call-to-the-ring-io-web-phone.md)
- [Customized Hold Music](https://help.ringio.com/en/articles/6932970-customized-hold-music.md): Add custom hold music when callers are put on hold
- [Pinning the Ring.io Web Phone](https://help.ringio.com/en/articles/7015686-pinning-the-ring-io-web-phone.md): Quickly access the Ring.io Web Phone!
- [Enable or Disable Entering Phone Number in the Web Phone](https://help.ringio.com/en/articles/7117113-enable-or-disable-entering-phone-number-in-the-web-phone.md)
- [Disabling Referral Link in the Web Phone](https://help.ringio.com/en/articles/7117147-disabling-referral-link-in-the-web-phone.md)
- [Whitelisting Ring.io](https://help.ringio.com/en/articles/7947812-whitelisting-ring-io.md)
- [Professional Menu Greeting](https://help.ringio.com/en/articles/6153061-professional-menu-greeting.md)
- [Configure Ring Time](https://help.ringio.com/en/articles/5586880-configure-ring-time.md): Adjust the time before a call is routed to the next destination.
- [Simultaneous/Concurrent Calls](https://help.ringio.com/en/articles/5586887-simultaneous-concurrent-calls.md)
- [Ring.io Emergency Bypass](https://help.ringio.com/en/articles/6153052-ring-io-emergency-bypass.md)
- [Who is calling me from 266696687?](https://help.ringio.com/en/articles/8048044-who-is-calling-me-from-266696687.md): The mysterious caller!
- [Updating RIng.io in Developer Mode](https://help.ringio.com/en/articles/14982823-updating-ring-io-in-developer-mode.md): How to Update Chrome Extensions Using Developer Mode
- [Ring.io Fax](https://help.ringio.com/en/articles/5586990-ring-io-fax.md): Learn how to use Ring.io Fax!
- [Ring.io Pay for Stripe](https://help.ringio.com/en/articles/5586924-ring-io-pay-for-stripe.md)
- [Ring.io SMS API](https://help.ringio.com/en/articles/6153029-ring-io-sms-api.md)
- [Ring.io API for Developers](https://help.ringio.com/en/articles/6153055-ring-io-api-for-developers.md)
- [How to access the Ring.io API section.](https://help.ringio.com/en/articles/13274217-how-to-access-the-ring-io-api-section.md): Where and how to find the Ring.io API section

## Managing Your Account 

- [How to enable mandatory dispositions and what is it?](https://help.ringio.com/en/articles/13601313-how-to-enable-mandatory-dispositions-and-what-is-it.md): Mandatory Dispositions and how to enable the feature at a department level.
- [Auto-attendant or IVR?](https://help.ringio.com/en/articles/5586933-auto-attendant-or-ivr.md)
- [Configuring Auto-attendant Greeting and Routing](https://help.ringio.com/en/articles/5586943-configuring-auto-attendant-greeting-and-routing.md)
- [Configuring IVR Greeting and Routing](https://help.ringio.com/en/articles/6408884-configuring-ivr-greeting-and-routing.md)
- [Department and User Call Routing Options](https://help.ringio.com/en/articles/5586946-department-and-user-call-routing-options.md): Learn more about the call routing options and see which one works best for your team.
- [Audio Settings for a Department](https://help.ringio.com/en/articles/6424629-audio-settings-for-a-department.md)
- [Adding Departments](https://help.ringio.com/en/articles/6428690-adding-departments.md): Learn how to add departments
- [Call Queueing](https://help.ringio.com/en/articles/6153060-call-queueing.md)
- [Enabling extensions](https://help.ringio.com/en/articles/5586958-enabling-extensions.md)
- [Call Routing Algorithms](https://help.ringio.com/en/articles/5586884-call-routing-algorithms.md): Understand how Call Routing Algorithms can route your calls
- [Hold Music for a Ring.io Company Number](https://help.ringio.com/en/articles/6191719-hold-music-for-a-ring-io-company-number.md)
- [IVR Voice Menus](https://help.ringio.com/en/articles/5586960-ivr-voice-menus.md)
- [Ring.io Audio File Format](https://help.ringio.com/en/articles/6207553-ring-io-audio-file-format.md)
- [Assigning a company number a unique identifier in the Ring.io Web Phone](https://help.ringio.com/en/articles/5586895-assigning-a-company-number-a-unique-identifier-in-the-ring-io-web-phone.md)
- [Hiding the visibility of a Ring.io Company Number](https://help.ringio.com/en/articles/6369754-hiding-the-visibility-of-a-ring-io-company-number.md): Choose which company number to display in the Ring.io Caller ID field
- [Checking user\(s\) in and out through the Ring.io Admin Portal](https://help.ringio.com/en/articles/6153034-checking-user-s-in-and-out-through-the-ring-io-admin-portal.md)
- [Ring.io Click to Call Configuration](https://help.ringio.com/en/articles/6153062-ring-io-click-to-call-configuration.md)
- [Grant user\(s\) admin privilege](https://help.ringio.com/en/articles/5586948-grant-user-s-admin-privilege.md)
- [Locating the RingID of a call](https://help.ringio.com/en/articles/6153056-locating-the-ringid-of-a-call.md)
- [How to add and modify users](https://help.ringio.com/en/articles/5586912-how-to-add-and-modify-users.md)
- [Deleting user](https://help.ringio.com/en/articles/5586879-deleting-user.md)
- [Difference between a Ring.io Standard User and Ring.io Administrator](https://help.ringio.com/en/articles/6185224-difference-between-a-ring-io-standard-user-and-ring-io-administrator.md)
- [Enabling STIR/SHAKEN with Ring.io Phone Numbers](https://help.ringio.com/en/articles/5946292-enabling-stir-shaken-with-ring-io-phone-numbers.md): Learn how to verify the authenticity of your calls
- [Disabling Check-Out for User](https://help.ringio.com/en/articles/6651247-disabling-check-out-for-user.md)
- [Assigning Caller ID/CNAM to your Ring.io Number](https://help.ringio.com/en/articles/5586894-assigning-caller-id-cnam-to-your-ring-io-number.md)
- [Updating a user's email address in the Ring.io Admin Portal](https://help.ringio.com/en/articles/6153088-updating-a-user-s-email-address-in-the-ring-io-admin-portal.md)
- [Ring.io Voice Integrity](https://help.ringio.com/en/articles/8440845-ring-io-voice-integrity.md)
- [Enriching your calls with custom data from your CRM](https://help.ringio.com/en/articles/5586967-enriching-your-calls-with-custom-data-from-your-crm.md): Learn more about your callers by using contact enrichments
- [Configure Dispositions](https://help.ringio.com/en/articles/6153050-configure-dispositions.md)
- [Customization Requests](https://help.ringio.com/en/articles/6153038-customization-requests.md)
- [Configure Next Actions](https://help.ringio.com/en/articles/6153043-configure-next-actions.md)
- [How do I subscribe to Ring.io?](https://help.ringio.com/en/articles/6153077-how-do-i-subscribe-to-ring-io.md)
- [What forms of payment methods does Ring.io accept?](https://help.ringio.com/en/articles/6153081-what-forms-of-payment-methods-does-ring-io-accept.md)
- [View Billing, Invoice and Update Your Credit Card](https://help.ringio.com/en/articles/5587014-view-billing-invoice-and-update-your-credit-card.md): Find out where how to view your subscriptions charges, account history and update out billing details.
- [How we bill for SMS and MMS](https://help.ringio.com/en/articles/7470775-how-we-bill-for-sms-and-mms.md): Learn how Ring.io charges for SMS and MMS messages
- [Request to Cancel Your Ring.io Account](https://help.ringio.com/en/articles/5587012-request-to-cancel-your-ring-io-account.md): Find out what the steps are to cancel your Ring.io account.
- [Updating the Credit Card on file](https://help.ringio.com/en/articles/6153082-updating-the-credit-card-on-file.md)
- [Cancelling Ring.io Before Your Billing Date](https://help.ringio.com/en/articles/5587013-cancelling-ring-io-before-your-billing-date.md): What happens when you cancel your account before your billing date.
- [The differences between a Ring.io Company and Personal Phone Number](https://help.ringio.com/en/articles/5586883-the-differences-between-a-ring-io-company-and-personal-phone-number.md)
- [Update your Ring.io Main Company Phone Number](https://help.ringio.com/en/articles/6428815-update-your-ring-io-main-company-phone-number.md)
- [Adding a Ring.io Company Number](https://help.ringio.com/en/articles/5586881-adding-a-ring-io-company-number.md): Add and assign a company number to your Ring.io account.
- [Adding or Changing a Ring.io Personal Number](https://help.ringio.com/en/articles/5586961-adding-or-changing-a-ring-io-personal-number.md)
- [Converting a personal number to a company number](https://help.ringio.com/en/articles/6153087-converting-a-personal-number-to-a-company-number.md)
- [How to delete a personal number](https://help.ringio.com/en/articles/6153086-how-to-delete-a-personal-number.md)
- [How to delete a company number](https://help.ringio.com/en/articles/6153091-how-to-delete-a-company-number.md)
- [Understanding Exhausted Area Codes and Number Availability](https://help.ringio.com/en/articles/14019918-understanding-exhausted-area-codes-and-number-availability.md): Can't find a specific area code that you're looking for when trying to add a number to your account?
- [Email Notifications](https://help.ringio.com/en/articles/5587015-email-notifications.md): Learn what email notifications Ring.io sends out and how to set them up.
- [Blocking a number](https://help.ringio.com/en/articles/5587018-blocking-a-number.md): If you need to block call a call from a number we can add it to our block list
- [Porting In Phone Numbers to Ring.io](https://help.ringio.com/en/articles/5587003-porting-in-phone-numbers-to-ring-io.md): Learn how to port your number\(s\) to Ring.io!
- [Porting Out Phone Numbers from Ring.io](https://help.ringio.com/en/articles/6859187-porting-out-phone-numbers-from-ring-io.md): Learn how to port out number\(s\) from Ring.io
- [Porting in numbers for users with an International Service Address](https://help.ringio.com/en/articles/6153069-porting-in-numbers-for-users-with-an-international-service-address.md)
- [Resetting Your Ring.io Password](https://help.ringio.com/en/articles/5587021-resetting-your-ring-io-password.md): Learn how to reset your Ring.io password with a few easy steps.
- [Dialer Compliance with TCPA](https://help.ringio.com/en/articles/5833491-dialer-compliance-with-tcpa.md)
- [Ring.io 100% Uptime Guarantee](https://help.ringio.com/en/articles/6402427-ring-io-100-uptime-guarantee.md)

## Reporting & Analytics 

- [Ring.io Reporting and Call Analytics](https://help.ringio.com/en/articles/6363416-ring-io-reporting-and-call-analytics.md)
- [User Checked-In and Checked-Out Time](https://help.ringio.com/en/articles/6739285-user-checked-in-and-checked-out-time.md)
- [Ring.io Reporting Call Result Icons and Acronyms](https://help.ringio.com/en/articles/6153031-ring-io-reporting-call-result-icons-and-acronyms.md)
- [Ring.io .csv Call Type Values](https://help.ringio.com/en/articles/6222095-ring-io-csv-call-type-values.md)
- [Ring.io Live Monitor](https://help.ringio.com/en/articles/5586925-ring-io-live-monitor.md)
- [Ring.io Eavesdrop](https://help.ringio.com/en/articles/5586899-ring-io-eavesdrop.md)
- [Live Monitor Reporting Filter](https://help.ringio.com/en/articles/5586876-live-monitor-reporting-filter.md): User the filters within Live Monitor to show the data you want to see.
- [Ring.io Live Monitor Leaderboard Reporting](https://help.ringio.com/en/articles/6153035-ring-io-live-monitor-leaderboard-reporting.md)
- [Enable and Disable Eavesdrop](https://help.ringio.com/en/articles/5586891-enable-and-disable-eavesdrop.md): Understand how to enable or disable Eavesdrop for users and account
- [Ring.io Call Coaching](https://help.ringio.com/en/articles/5586920-ring-io-call-coaching.md)

## Ring.io Mobile App 

- [Installing the Ring.io iPhone App](https://help.ringio.com/en/articles/6246643-installing-the-ring-io-iphone-app.md): How to install the Ring.io iOS Mobile App
- [Using the Ring.io iPhone App](https://help.ringio.com/en/articles/6271055-using-the-ring-io-iphone-app.md)
- [Using the Ring.io Android Beta App](https://help.ringio.com/en/articles/8370305-using-the-ring-io-android-beta-app.md)
- [Installing the Ring.io Android App](https://help.ringio.com/en/articles/8387437-installing-the-ring-io-android-app.md)

## FAQ & Troubleshooting

- [Clearing Ring.io cache](https://help.ringio.com/en/articles/6250069-clearing-ring-io-cache.md): Ring.io Magic Fixer didn't work? Try this
- [Clearing Ring.io Cookies in Google Chrome](https://help.ringio.com/en/articles/5586915-clearing-ring-io-cookies-in-google-chrome.md)
- [Clearing Autofill Data](https://help.ringio.com/en/articles/6153046-clearing-autofill-data.md)
- [Experiencing issues? Run the Ring.io Web Phone Magic Fixer!](https://help.ringio.com/en/articles/5587004-experiencing-issues-run-the-ring-io-web-phone-magic-fixer.md): The Magic Fixer helps you solve the most common issues with the Web Phone.
- [Ring.io Web Phone Timeout Error](https://help.ringio.com/en/articles/6371889-ring-io-web-phone-timeout-error.md)
- [Why does my Ring.io Web Phone say 'Reconnecting'?](https://help.ringio.com/en/articles/6421857-why-does-my-ring-io-web-phone-say-reconnecting.md)
- [Experiencing issues with the Ring.io Web Phone? We're here to help!](https://help.ringio.com/en/articles/6831563-experiencing-issues-with-the-ring-io-web-phone-we-re-here-to-help.md): The steps in this video should get you back up and running!
- [Disabling Exclusive Mode in Windows](https://help.ringio.com/en/articles/7241537-disabling-exclusive-mode-in-windows.md)
- [Ring.io Web Phone Audio Issues](https://help.ringio.com/en/articles/6153071-ring-io-web-phone-audio-issues.md): Follow these troubleshooting steps so you can get back to calling!
- [Troubleshooting Ring.io Web Phone Issues](https://help.ringio.com/en/articles/6153073-troubleshooting-ring-io-web-phone-issues.md)
- [Cluster Error when Launching Ring.io Web Phone](https://help.ringio.com/en/articles/5587006-cluster-error-when-launching-ring-io-web-phone.md)
- [Ring.io Web Phone Display Issue](https://help.ringio.com/en/articles/8834775-ring-io-web-phone-display-issue.md)
- [Allowing microphone access to the Ring.io Web Phone](https://help.ringio.com/en/articles/6153049-allowing-microphone-access-to-the-ring-io-web-phone.md)
- [SIP / VOIP Firewall Configuration Guide](https://help.ringio.com/en/articles/6739198-sip-voip-firewall-configuration-guide.md)
- [Ring.io Web Phone Call Quality Issues](https://help.ringio.com/en/articles/5587005-ring-io-web-phone-call-quality-issues.md): Understand the most common reasons for call quality issues.
- [Error 30008 when sending SMS/Text Messages from Ring.io](https://help.ringio.com/en/articles/6153067-error-30008-when-sending-sms-text-messages-from-ring-io.md)
- [Error 30004/30007 when sending SMS/Text Messages from Ring.io](https://help.ringio.com/en/articles/6153058-error-30004-30007-when-sending-sms-text-messages-from-ring-io.md)
- [Why are my text messages not being delivered?](https://help.ringio.com/en/articles/8664231-why-are-my-text-messages-not-being-delivered.md)
- [What is the classification of my Ring.io number?](https://help.ringio.com/en/articles/6454843-what-is-the-classification-of-my-ring-io-number.md)
- [How long are call recordings stored with Ring.io?](https://help.ringio.com/en/articles/6210620-how-long-are-call-recordings-stored-with-ring-io.md)
- [Can I send and receive text messages with a company number?](https://help.ringio.com/en/articles/6153033-can-i-send-and-receive-text-messages-with-a-company-number.md)
- [How do I control audio call volume?](https://help.ringio.com/en/articles/6378153-how-do-i-control-audio-call-volume.md)
- [Does Ring.io support bulk or mass text messaging?](https://help.ringio.com/en/articles/6176608-does-ring-io-support-bulk-or-mass-text-messaging.md)
- [Ring.io Headset Recommendations for Sales](https://help.ringio.com/en/articles/6686849-ring-io-headset-recommendations-for-sales.md): If you're in sales and are looking for a headset, here is our shortlist of recommended models.
- [Can I add contacts to a Power Dialer from a CSV file or Google Sheets?](https://help.ringio.com/en/articles/6786947-can-i-add-contacts-to-a-power-dialer-from-a-csv-file-or-google-sheets.md)
- [Will Ring.io be releasing a Mobile App for Android?](https://help.ringio.com/en/articles/6410377-will-ring-io-be-releasing-a-mobile-app-for-android.md)
- [I hear 'We're sorry an application error has occurred' when I dial my Ring.io number](https://help.ringio.com/en/articles/7117203-i-hear-we-re-sorry-an-application-error-has-occurred-when-i-dial-my-ring-io-number.md)
- [Can I send and receive text messages with a RingLocal number?](https://help.ringio.com/en/articles/6783430-can-i-send-and-receive-text-messages-with-a-ringlocal-number.md)
- [Does Ring.io support IP Phones?](https://help.ringio.com/en/articles/6927587-does-ring-io-support-ip-phones.md)
- [What browsers is the Ring.io Web Phone compatible with?](https://help.ringio.com/en/articles/6153057-what-browsers-is-the-ring-io-web-phone-compatible-with.md)
- [Does Ring.io support text message forwarding?](https://help.ringio.com/en/articles/6153059-does-ring-io-support-text-message-forwarding.md)
- [Can I use a RingLocal number for sending a text message?](https://help.ringio.com/en/articles/6153064-can-i-use-a-ringlocal-number-for-sending-a-text-message.md)
- [Why are my numbers being flagged as 'Spam' or 'Scam Likely'?](https://help.ringio.com/en/articles/6153089-why-are-my-numbers-being-flagged-as-spam-or-scam-likely.md)
- [Where do I locate the CVV/Credit Card Verification Code?](https://help.ringio.com/en/articles/5587024-where-do-i-locate-the-cvv-credit-card-verification-code.md)
- [Why is a Someone contact being created in my CRM?](https://help.ringio.com/en/articles/6153098-why-is-a-someone-contact-being-created-in-my-crm.md)
- [Can I set up a non calling Ring.io Administrator account?](https://help.ringio.com/en/articles/6153083-can-i-set-up-a-non-calling-ring-io-administrator-account.md)
- [Does Ring.io Support MMS?](https://help.ringio.com/en/articles/5586890-does-ring-io-support-mms.md)
- [Why do I hear feedback or echo?](https://help.ringio.com/en/articles/8137809-why-do-i-hear-feedback-or-echo.md)
- [Can I dial out contact\(s\) out of Excel?](https://help.ringio.com/en/articles/8280495-can-i-dial-out-contact-s-out-of-excel.md)
- [How long is my Ring.io trial period?](https://help.ringio.com/en/articles/6153036-how-long-is-my-ring-io-trial-period.md)
- [Can I change my company or personal number during the Ring.io trial period?](https://help.ringio.com/en/articles/6153037-can-i-change-my-company-or-personal-number-during-the-ring-io-trial-period.md)
- [Ring.io Status Page](https://help.ringio.com/en/articles/6153072-ring-io-status-page.md)

## Contact Ring.io

- [How do I get in touch with Ring.io Support?](https://help.ringio.com/en/articles/7960875-how-do-i-get-in-touch-with-ring-io-support.md)

## Ring.io App

- [How to reset rejected permissions](https://help.ringio.com/en/articles/10511729-how-to-reset-rejected-permissions.md): Describes how to reset the permissions in Google Chrome so that the Ring.io App can work properly
- [Pricing FAQ](https://help.ringio.com/en/articles/10523505-pricing-faq.md): Frequently Asked Questions about Ring.io pricing
- [Ring.io for Reps - The Complete Guide](https://help.ringio.com/en/articles/10758726-ring-io-for-reps-the-complete-guide.md)
- [Ring.io for Managers - Achieve High Productivity and Performance in Sales Engagement](https://help.ringio.com/en/articles/10758745-ring-io-for-managers-achieve-high-productivity-and-performance-in-sales-engagement.md)
- [Mastering Your Team’s Performance with Ring.io's Stats](https://help.ringio.com/en/articles/13611752-mastering-your-team-s-performance-with-ring-io-s-stats.md): How to use the Stats Dashboard as a user and a manager.
- [Creating and using email templates in the Ring.io app](https://help.ringio.com/en/articles/13860367-creating-and-using-email-templates-in-the-ring-io-app.md): Creating, using and sharing email templates
- [Creating and using SMS templates in the Ring.io app](https://help.ringio.com/en/articles/13944209-creating-and-using-sms-templates-in-the-ring-io-app.md): Creating and using an SMS templates
- [Understanding Power Automations and Their Impact on Normal Calling](https://help.ringio.com/en/articles/14432682-understanding-power-automations-and-their-impact-on-normal-calling.md): Power Automations outside of the Power Dialer
- [Uploading a list to the RIng.io App](https://help.ringio.com/en/articles/14626467-uploading-a-list-to-the-ring-io-app.md): How to upload lists to the RIng.io app
- [Searching for a contact or typing out a phone number](https://help.ringio.com/en/articles/14771148-searching-for-a-contact-or-typing-out-a-phone-number.md): How to use the Ring.io App to type out a phone number or to search for a contact that you've called in the past.
- [How to create call scripts using the Ring.io App](https://help.ringio.com/en/articles/14789844-how-to-create-call-scripts-using-the-ring-io-app.md): A step-by-step walkthrough for setting up call scripts to keep your team consistent and effective on every call.
- [How to Uninstall and Reinstall the Ring.io Chrome Extension](https://help.ringio.com/en/articles/15004383-how-to-uninstall-and-reinstall-the-ring-io-chrome-extension.md): Uninstalling and installing Ring.io
- [Using the Ring.io Live Monitor in the Ring.io App](https://help.ringio.com/en/articles/15041287-using-the-ring-io-live-monitor-in-the-ring-io-app.md): Using and navigating the RIng.io Live monitor
- [Creating and Using Sequences in Ring.io](https://help.ringio.com/en/articles/15041416-creating-and-using-sequences-in-ring-io.md)
- [How to set yourself as Available or Away using the RIng.io App](https://help.ringio.com/en/articles/15554609-how-to-set-yourself-as-available-or-away-using-the-ring-io-app.md): Taking calls and not taking calls.
- [How to respond to an SMS in the Ring.io Messenger](https://help.ringio.com/en/articles/15733286-how-to-respond-to-an-sms-in-the-ring-io-messenger.md): Reading and sending messages using the RIng.io App
- [Click-to-Call with the Ring.io App](https://help.ringio.com/en/articles/15858722-click-to-call-with-the-ring-io-app.md)