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SIP / VOIP Firewall Configuration Guide
Sam Aparicio avatar
Written by Sam Aparicio
Updated over 2 years ago

Ring.io is a networked app - it communicates back and forth between your computer and our servers in order to deliver phone calls and real-time info to users. This article describes network requirements that Ring.io relies on to operate smoothly.

For the Ring.io Web Phone

The Ring.io Web Phone is a Google Chrome extension that uses the Twilio Client which uses Chrome's WebRTC stack.

  1. Top section: - Twilio Client WebRTC 1.x (Twilio.js) Port Requirements

  2. IP address ranges to traffic shape - We use the us1 region ID for the most part but not exclusively.

  3. Firewall configuration. See section at top of this page

As of this writing:

Twilio Client WebRTC 1.x (Twilio.js) Port Requirements

Component

Address

Server-side port used †

Protocol

Signaling - GLL
(Global Low Latency)

chunderw-gll.twilio.com
chunderw-vpc-gll.twilio.com

443

TCP

Signaling -
Regional

chunderw-vpc-gll-{region}.twilio.com
(Regions: au1, br1, de1, ie1, jp1, sg1, us1)

443

TCP

RTP

Static IP range *

10,000 - 20,000

UDP

Insights

eventgw.twilio.com

443

TCP

The client-side will select any available port from the ephemeral range. On most machines, this means the port range 1,024 to 65,535.

* Twilio Client 1.3 and higher lets you select the specific Twilio data center used when your Twilio Client Device connects to Twilio. Network communication to and from Twilio will originate/terminate from the fixed, static IP address ranges listed here for each region.

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