FAQ & Troubleshooting

How do I get in touch with Ring.io Support?

Written by Stan
Updated over a week ago

Troubleshooting Ring.io Web Phone Issues

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Updated over a week ago

Configuring Audio Settings in the Ring.io Web Phone

Learn how to set up and use your headset, the built-in microphone and speakers on your computer or another device in Ring.io.

Written by Stan
Updated over a week ago

Allowing microphone access to the Ring.io Web Phone

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Updated over a week ago

Clearing Autofill Data

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Updated over a week ago

Clearing Ring.io Cookies in Google Chrome

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Updated over a week ago

Ring.io Web Phone Audio Issues

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Updated over a week ago

Clearing Ring.io cache

Ring.io Magic Fixer didn't work? Try this

Written by Stan
Updated over a week ago

Ring.io Web Phone Timeout Error

Written by Stan
Updated over a week ago

Running the Ring.io Web Phone Magic Fixer

The Magic Fixer helps you solve the most common issues with the Web Phone.

Written by Stan
Updated over a week ago

Cluster Error when Launching Ring.io Web Phone

Written by Stan
Updated over a week ago

SIP / VOIP Firewall Configuration Guide

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Updated over a week ago

Ring.io Web Phone Call Quality Issues

Understand the most common reasons for call quality issues.

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Updated over a week ago

Error 30008 when sending SMS/Text Messages from Ring.io

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Updated over a week ago

Error 30007 when sending SMS/Text Messages from Ring.io

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Updated over a week ago

How long are call recordings stored with Ring.io?

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Updated over a week ago

What happens when a text Message is sent from or to a Ring.io Company Number?

Written by Stan
Updated this week

Does Ring.io support bulk or mass text messaging?

Written by Stan
Updated over a week ago

What browsers is the Ring.io Web Phone compatible with?

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Updated over a week ago

Does Ring.io support text message forwarding?

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Updated over a week ago

Can I use a RingLocal number for sending a text message?

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Updated over a week ago

Why are my numbers being flagged as 'Spam' or 'Scam Likely'?

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Updated over a week ago

Where do I locate the CVV/Credit Card Verification Code?

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Updated over a week ago

Does Ring.io Support MMS?

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Updated over a week ago

How long is my Ring.io trial period?

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Updated over a week ago

Can I change my company or personal number during the Ring.io trial period?

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Updated over a week ago

Ring.io Status Page

Written by Stan
Updated over a week ago