FAQ & Troubleshooting

How do I get in touch with Ring.io Support?

Written by Stan
Updated over a week ago

Clearing Ring.io cache

Ring.io Magic Fixer didn't work? Try this

Written by Stan
Updated over a week ago

Clearing Ring.io Cookies in Google Chrome

Written by Stan
Updated over a week ago

Clearing Autofill Data

Written by Stan
Updated over a week ago

Ring.io Web Phone Timeout Error

Written by Stan
Updated over a week ago

Running the Ring.io Web Phone Magic Fixer

The Magic Fixer helps you solve the most common issues with the Web Phone.

Written by Stan
Updated over a week ago

What does my Ring.io Web Phone say 'Reconnecting'?

Written by Stan
Updated over a week ago

Experiencing issues with the Ring.io Web Phone? We're here to help!

The steps in this video should get you back up and running!

Written by Stan
Updated over a week ago

Ring.io Web Phone Audio Issues

Read these troubleshooting steps so you can get back to calling!

Written by Stan
Updated over a week ago

Troubleshooting Ring.io Web Phone Issues

Written by Stan
Updated over a week ago

Cluster Error when Launching Ring.io Web Phone

Written by Stan
Updated over a week ago

Allowing microphone access to the Ring.io Web Phone

Written by Stan
Updated over a week ago

SIP / VOIP Firewall Configuration Guide

Written by Stan
Updated over a week ago

Ring.io Web Phone Call Quality Issues

Understand the most common reasons for call quality issues.

Written by Stan
Updated over a week ago

Error 30008 when sending SMS/Text Messages from Ring.io

Written by Stan
Updated over a week ago

Error 30007 when sending SMS/Text Messages from Ring.io

Written by Stan
Updated over a week ago

What is the classification of my Ring.io number?

Written by Stan
Updated over a week ago

How long are call recordings stored with Ring.io?

Written by Stan
Updated over a week ago

Can I send and receive text messages with a company number?

Written by Stan
Updated over a week ago

Does Ring.io support bulk or mass text messaging?

Written by Stan
Updated over a week ago

Ring.io Headset Recommendations for Sales

If you're in sales and are looking for a headset, here is our shortlist of recommended models.

Written by Sam Aparicio
Updated over a week ago

Can I add contacts to a Power Dialer from a CSV file or Google Sheets?

Written by Stan
Updated over a week ago

Will Ring.io be releasing a Mobile App for Android?

Written by Stan
Updated over a week ago

How do I control audio call volume?

Written by Stan
Updated over a week ago

Can I send and receive text messages with a RingLocal number?

Written by Stan
Updated over a week ago

Does Ring.io support IP Phones?

Written by Stan
Updated over a week ago

What browsers is the Ring.io Web Phone compatible with?

Written by Stan
Updated over a week ago

Does Ring.io support text message forwarding?

Written by Stan
Updated over a week ago

Can I use a RingLocal number for sending a text message?

Written by Stan
Updated over a week ago

Why are my numbers being flagged as 'Spam' or 'Scam Likely'?

Written by Stan
Updated over a week ago

Where do I locate the CVV/Credit Card Verification Code?

Written by Stan
Updated over a week ago

Why is a Someone contact being created in my CRM?

Written by Stan
Updated over a week ago

Can I set up a non calling Ring.io Administrator account?

Written by Stan
Updated over a week ago

Does Ring.io Support MMS?

Written by Stan
Updated over a week ago

How long is my Ring.io trial period?

Written by Stan
Updated over a week ago

Can I change my company or personal number during the Ring.io trial period?

Written by Stan
Updated over a week ago

Ring.io Status Page

Written by Stan
Updated over a week ago