If you call a number and need to dial the name of a department or contact to reach you're trying to connect to, you may hear a prompt to enter a letter or number. Simply type the letters on your computer keyboard and Ring.io will play the corresponding tone to that letter.

To view the Ring.io dial pad key, click the Dial pad icon in the Web Phone. Enter the letter or number on your keyboard and Ring.io will play the corresponding tone to the letter or number entered.

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