Is the Ring.io Web Phone not launching? Are you receiving the following Cluster error when launching the Ring.io Web Phone? If so, this article will guide you through troubleshooting the issue.

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1. Remove the Ring.io Web Phone Extension and re-add the extension to the Google Chrome browser.

Removing Ring.io Web Phone Extension


How to install the Ring.io Web Phone


2. The Cluster error can also be caused by a corrupt Google Chrome user profile, which in case a new profile will need to be created. Click the profile icon on the upper right hand corner > click Add > follow the prompts to create a new profile.

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