In some cases, even after certifying your Ring.io company and personal phone numbers with STIR/SHAKEN, outbound calls still may be flagged as spam. Although these cases are rare, it can happen but we have measures in place to help combat this through Voice Integrity.
What is Voice Integrity?
Voice Integrity registers your numbers with carrier's analytic vendors Verizon (TNS), T-Mobile (First Orion), and AT&T (Hiya) to remediate phone numbers with negative reputation and monitor phone number reputation.
Registering your Ring.io company and personal numbers with Voice Integrity will ensure your numbers are not mislabeled as spam in the future. Voice Integrity registers your numbers with carrier's analytic vendors Verizon (TNS), T-Mobile (First Orion), and AT&T (Hiya) to remediate phone numbers with negative reputation and monitor phone number reputation.
Frequently Asked Questions about Voice Integrity
What is needed to register my numbers with Voice Integrity?
Send an email to support@ring.io with the following required information. If any information below is missing, it will result in a delay of approval.
Legal Business Name:
Business Address:
Business Type: Is your business a (Sole Proprietorship, Partnership, Corporation, co-op, LLC or non-profit)
Business Industry:
Business Tax ID:
Contact Full Name:
Contact Email:
Contact Title:
Contact Phone Number:
Business website address:
The Ring.io phone numbers that need to be certified with STIR/SHAKEN:
What if I already have STIR/SHAKEN certification?
Send an email to support@ring.io requesting to register your Ring.io company and personal phone numbers with Voice Integrity
How long does it take for numbers to be registered with Voice Integrity?
The process to register your numbers can takes up to 14 business days. The Ring.io team will keep you updated throughout the entire process.
If you have further questions about Voice Integrity, please contact our support team by sending us an email to support@ring.io