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Managing Your Account
Managing Your Account
45 articles in this collection
Written by
Irene Phelps
and
Stan
Department Routing
Auto-attendant Routing
Written by
Stan
Updated over a week ago
Enabling extensions
Written by
Stan
Updated over a week ago
IVR Voice Menus
Written by
Stan
Updated over a week ago
Auto-attendant Greeting
Written by
Stan
Updated over a week ago
Enable and use welcome back routing
Written by
Stan
Updated over a week ago
Auto-attendant or IVR?
Written by
Stan
Updated over a week ago
Ring.io Administrators
Configure Dispositions
Written by
Stan
Updated over a week ago
Assigning a company number a unique identifier in the Ring.io Web Phone
Written by
Stan
Updated this week
Department and User Call Routing Options
Learn more about the call routing options and see which one works best for you.
Written by
Stan
Updated over a week ago
Setting up after hours & holidays
Written by
Stan
Updated over a week ago
Hold Music
Written by
Stan
Updated over a week ago
Create Your Own Audio Greeting for Ring.io
Learn where you can set up your audio greeting for any phone number and department
Written by
Stan
Updated over a week ago
Ring.io Click to Call
Written by
Stan
Updated over a week ago
Customize Your Company Greeting with Hold Music
You can customize your company number greeting with any hold music you would like.
Written by
Stan
Updated over a week ago
Dialer Compliance with TCPA
Written by
Irene Phelps
Updated over a week ago
Professional Menu Greeting
Written by
Stan
Updated over a week ago
Checking out user(s) in the Ring.io Admin Portal
Written by
Stan
Updated over a week ago
Assigning a Ring.io Administrator as the Account Owner
Written by
Stan
Updated over a week ago
Give users admin rights
Written by
Stan
Updated this week
Locating the Ring ID of a call
Written by
Stan
Updated over a week ago
Enable and Disable Eavesdrop for user(s)
Understand how to enable or disable Eavesdrop for users.
Written by
Stan
Updated this week
Ring.io Users
How to add, modify and delete users
Written by
Stan
Updated over a week ago
Move or Transfer Contacts to a Different User
Move or transfer contacts before a user is deleted.
Written by
Stan
Updated over a week ago
Difference between a Ring.io Standard User and Ring.io Administrator
Written by
Stan
Updated over a week ago
Account Changes
Updating the email address in the Ring.io Admin Portal
Written by
Stan
Updated over a week ago
How to disable SMS in the Ring.io Admin Portal
Written by
Stan
Updated over a week ago
Can I set up a non calling Ring.io Administrator account?
Written by
Stan
Updated over a week ago
Email Notifications
Learn what email notifications Ring.io sends out and how to set them up.
Written by
Stan
Updated over a week ago
Enabling SMS in the Ring.io Admin Portal
Steps on how to enable SMS in Ring.io.
Written by
Stan
Updated over a week ago
Blocking a number
If you need to block call a call from a number we can add it to our block list
Written by
Stan
Updated over a week ago
Resetting Your Ring.io Password
Learn how to reset your Ring.io password with a few easy steps.
Written by
Stan
Updated this week
Enabling SHAKEN/STIR with Ring.io Phone Numbers
Learn how to verify the authenticity of your calls
Written by
Stan
Updated over a week ago
Assigning Caller ID/CNAM to your Ring.io Number
Written by
Stan
Updated over a week ago
Billing and Payments
How do I subscribe to Ring.io?
Written by
Stan
Updated over a week ago
What forms of payment methods does Ring.io accept?
Written by
Stan
Updated over a week ago
View Billing and Update Your Credit Card
Find out where how to view your subscriptions charges, account history and update out billing details.
Written by
Stan
Updated over a week ago
Request to Cancel Your Ring.io Account
Find out what the steps are to cancel your Ring.io account.
Written by
Stan
Updated over a week ago
Updating the Credit Card on file
Written by
Stan
Updated over a week ago
Cancelling Ring.io Before Your Billing Date
What happens when you cancel your account before your billing date.
Written by
Stan
Updated over a week ago
All about Porting Numbers
Porting Phone Numbers
Get the necessary information to port-in your phone number to Ring.io, and port out a number you brought in as part of the service.
Written by
Stan
Updated over a week ago
Ring.io Company and Personal Numbers
Add a Company Number
Add and assign a company number to your Ring.io account.
Written by
Stan
Updated over a week ago
Adding a Ring.io Personal Number
Written by
Stan
Updated over a week ago
Converting a personal number to a company number
Written by
Stan
Updated over a week ago
How to delete a personal number
Written by
Stan
Updated over a week ago
How to delete a company number
Written by
Stan
Updated over a week ago