Ring.io

Mandatory Dispositions and how to enable the feature at a department level.

How to enable mandatory dispositions and what is it?

Divan

Sam Aparicio

Managing Your Account 

Auto-attendant or IVR?

Auto Attendant or IVR

Configuring Auto-attendant Greeting and Routing

Auto Attendant Greeting and Routing

Configuring IVR Greeting and Routing

IVR Greeting and Routing

Learn more about the call routing options and see which one works best for your team.

Department and User Call Routing Options

Audio Settings for a Department

Adding Departments

Call Queueing

Enabling extensions

Department Routing and Settings

Understand how Call Routing Algorithms can route your calls

Call Routing Algorithms

Call Routing Algorithm

Hold Music for a Ring.io Company Number

IVR Voice Menus

Ring.io Audio File Format

Hold Music 

Assigning a company number a unique identifier in the Ring.io Web Phone

Choose which company number to display in the Ring.io Caller ID field

Hiding the visibility of a Ring.io Company Number

Checking user(s) in and out through the Ring.io Admin Portal

Ring.io Click to Call Configuration

Grant user(s) admin privilege

Locating the RingID of a call

Ring.io Administrators

How to add and modify users

Deleting user

Difference between a Ring.io Standard User and Ring.io Administrator

Ring.io Users

Learn how to verify the authenticity of your calls

Enabling STIR/SHAKEN with Ring.io Phone Numbers

Disabling Check-Out for User

Assigning Caller ID/CNAM to your Ring.io Number

Updating a user's email address in the Ring.io Admin Portal

Ring.io Voice Integrity

Account Changes

Learn more about your callers by using contact enrichments

Enriching your calls with custom data from your CRM

Configure Dispositions

Customization Requests

Configure Next Actions

Customization Requests and Data Collection Menu 

How do I subscribe to Ring.io?

What forms of payment methods does Ring.io accept?

Find out where how to view your subscriptions charges, account history and update out billing details.

View Billing, Invoice and Update Your Credit Card

Learn how Ring.io charges for SMS and MMS messages

How we bill for SMS and MMS

Find out what the steps are to cancel your Ring.io account.

Request to Cancel Your Ring.io Account

Updating the Credit Card on file

What happens when you cancel your account before your billing date.

Cancelling Ring.io Before Your Billing Date

Billing and Payments

The differences between a Ring.io Company and Personal Phone Number

Update your Ring.io Main Company Phone Number

Add and assign a company number to your Ring.io account.

Adding a Ring.io Company Number

Adding or Changing a Ring.io Personal Number

Converting a personal number to a company number

How to delete a personal number

How to delete a company number

Ring.io Company and Personal Numbers

Learn what email notifications Ring.io sends out and how to set them up.

Email Notifications

If you need to block call a call from a number we can add it to our block list

Blocking a number

Learn how to port your number(s) to Ring.io!

Porting In Phone Numbers to Ring.io

Learn how to port out number(s) from Ring.io

Porting Out Phone Numbers from Ring.io

Porting in numbers for users with an International Service Address

All about Porting Numbers

Learn how to reset your Ring.io password with a few easy steps.

Resetting Your Ring.io Password

Resetting your Ring.io password

Dialer Compliance with TCPA

Dialer Compliance

Ring.io 100% Uptime Guarantee

Ring.io SLA

Pricing

Need help?

Find answers and get help from Intercom Support and Community Experts

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