Managing Your Account

45 articles in this collection
Written by Irene Phelps and Stan

Department Routing

Auto-attendant Routing

Written by Stan
Updated over a week ago

Enabling extensions

Written by Stan
Updated over a week ago

IVR Voice Menus

Written by Stan
Updated over a week ago

Auto-attendant Greeting

Written by Stan
Updated over a week ago

Enable and use welcome back routing

Written by Stan
Updated over a week ago

Auto-attendant or IVR?

Written by Stan
Updated over a week ago

Ring.io Administrators

Configure Dispositions

Written by Stan
Updated over a week ago

Assigning a company number a unique identifier in the Ring.io Web Phone

Written by Stan
Updated this week

Department and User Call Routing Options

Learn more about the call routing options and see which one works best for you.

Written by Stan
Updated over a week ago

Setting up after hours & holidays

Written by Stan
Updated over a week ago

Hold Music

Written by Stan
Updated over a week ago

Create Your Own Audio Greeting for Ring.io

Learn where you can set up your audio greeting for any phone number and department

Written by Stan
Updated over a week ago

Ring.io Click to Call

Written by Stan
Updated over a week ago

Customize Your Company Greeting with Hold Music

You can customize your company number greeting with any hold music you would like.

Written by Stan
Updated over a week ago

Dialer Compliance with TCPA

Written by Irene Phelps
Updated over a week ago

Professional Menu Greeting

Written by Stan
Updated over a week ago

Checking out user(s) in the Ring.io Admin Portal

Written by Stan
Updated over a week ago

Assigning a Ring.io Administrator as the Account Owner

Written by Stan
Updated over a week ago

Give users admin rights

Written by Stan
Updated this week

Locating the Ring ID of a call

Written by Stan
Updated over a week ago

Enable and Disable Eavesdrop for user(s)

Understand how to enable or disable Eavesdrop for users.

Written by Stan
Updated this week

Ring.io Users

How to add, modify and delete users

Written by Stan
Updated over a week ago

Move or Transfer Contacts to a Different User

Move or transfer contacts before a user is deleted.

Written by Stan
Updated over a week ago

Difference between a Ring.io Standard User and Ring.io Administrator

Written by Stan
Updated over a week ago

Account Changes

Updating the email address in the Ring.io Admin Portal

Written by Stan
Updated over a week ago

How to disable SMS in the Ring.io Admin Portal

Written by Stan
Updated over a week ago

Can I set up a non calling Ring.io Administrator account?

Written by Stan
Updated over a week ago

Email Notifications

Learn what email notifications Ring.io sends out and how to set them up.

Written by Stan
Updated over a week ago

Enabling SMS in the Ring.io Admin Portal

Steps on how to enable SMS in Ring.io.

Written by Stan
Updated over a week ago

Blocking a number

If you need to block call a call from a number we can add it to our block list

Written by Stan
Updated over a week ago

Resetting Your Ring.io Password

Learn how to reset your Ring.io password with a few easy steps.

Written by Stan
Updated this week

Enabling SHAKEN/STIR with Ring.io Phone Numbers

Learn how to verify the authenticity of your calls

Written by Stan
Updated over a week ago

Assigning Caller ID/CNAM to your Ring.io Number

Written by Stan
Updated over a week ago

Billing and Payments

How do I subscribe to Ring.io?

Written by Stan
Updated over a week ago

What forms of payment methods does Ring.io accept?

Written by Stan
Updated over a week ago

View Billing and Update Your Credit Card

Find out where how to view your subscriptions charges, account history and update out billing details.

Written by Stan
Updated over a week ago

Request to Cancel Your Ring.io Account

Find out what the steps are to cancel your Ring.io account.

Written by Stan
Updated over a week ago

Updating the Credit Card on file

Written by Stan
Updated over a week ago

Cancelling Ring.io Before Your Billing Date

What happens when you cancel your account before your billing date.

Written by Stan
Updated over a week ago

All about Porting Numbers

Porting Phone Numbers

Get the necessary information to port-in your phone number to Ring.io, and port out a number you brought in as part of the service.

Written by Stan
Updated over a week ago

Ring.io Company and Personal Numbers

Add a Company Number

Add and assign a company number to your Ring.io account.

Written by Stan
Updated over a week ago

Adding a Ring.io Personal Number

Written by Stan
Updated over a week ago

Converting a personal number to a company number

Written by Stan
Updated over a week ago

How to delete a personal number

Written by Stan
Updated over a week ago

How to delete a company number

Written by Stan
Updated over a week ago