Ring.io Help Center

All Collections

Managing Your Account

Managing Your Account

Call Routing and Account Changes

Auto Attendant or IVR

Auto-attendant or IVR?

Auto Attendant Greeting and Routing

Configuring Auto-attendant Greeting and Routing

IVR Greeting and Routing

Configuring IVR Greeting and Routing

Department Routing and Settings

Department and User Call Routing Options

Audio Settings for a Department

Adding Departments

Enabling extensions

Call Routing Algorithm

Call Routing Algorithms

Hold Music for a Ring.io Company Number

IVR Voice Menus

Ring.io Audio File Format

Ring.io Administrators

Assigning a company number a unique identifier in the Ring.io Web Phone

Hiding the visibility of a Ring.io Company Number

Checking user(s) in and out through the Ring.io Admin Portal

Ring.io Click to Call Configuration

Grant user(s) admin privilege

Locating the RingID of a call

How to add and modify users

Difference between a Ring.io Standard User and Ring.io Administrator

Account Changes

Enabling STIR/SHAKEN with Ring.io Phone Numbers

Disabling Check-Out for User

Assigning Caller ID/CNAM to your Ring.io Number

Updating a user's email address in the Ring.io Admin Portal

Ring.io Voice Integrity

Billing and Payments

How do I subscribe to Ring.io?

What forms of payment methods does Ring.io accept?

View Billing, Invoice and Update Your Credit Card

How we bill for SMS and MMS

Request to Cancel Your Ring.io Account

Updating the Credit Card on file

Cancelling Ring.io Before Your Billing Date

Ring.io Company and Personal Numbers

The differences between a Ring.io Company and Personal Phone Number

Update your Ring.io Main Company Phone Number

Adding a Ring.io Company Number

Adding or Changing a Ring.io Personal Number

Converting a personal number to a company number

How to delete a personal number

How to delete a company number

Email Notifications

Email Notifications

Blocking a number

Blocking a number

All about Porting Numbers

Porting In Phone Numbers to Ring.io

Porting Out Phone Numbers from Ring.io

Porting in numbers for users with an International Service Address

Resetting your Ring.io password

Resetting Your Ring.io Password

Dialer Compliance

Dialer Compliance with TCPA

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