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Managing Your Account
Managing Your Account
Call Routing and Account Changes
By Sam
1 author
52 articles
Auto Attendant or IVR
Auto-attendant or IVR?
Auto Attendant Greeting and Routing
Configuring Auto-attendant Greeting and Routing
IVR Greeting and Routing
Configuring IVR Greeting and Routing
Department Routing and Settings
Department and User Call Routing Options
Audio Settings for a Department
Adding Departments
Call Queueing
Enabling extensions
Call Routing Algorithm
Call Routing Algorithms
Hold Music
Hold Music for a Ring.io Company Number
IVR Voice Menus
Ring.io Audio File Format
Ring.io Administrators
Assigning a company number a unique identifier in the Ring.io Web Phone
Hiding the visibility of a Ring.io Company Number
Checking user(s) in and out through the Ring.io Admin Portal
Ring.io Click to Call Configuration
Grant user(s) admin privilege
Locating the RingID of a call
Ring.io Users
How to add and modify users
Deleting user
Difference between a Ring.io Standard User and Ring.io Administrator
Account Changes
Enabling STIR/SHAKEN with Ring.io Phone Numbers
Disabling Check-Out for User
Assigning Caller ID/CNAM to your Ring.io Number
Updating a user's email address in the Ring.io Admin Portal
Ring.io Voice Integrity
Customization Requests and Data Collection Menu
Enriching your calls with custom data from your CRM
Configure Dispositions
Customization Requests
Configure Next Actions
Billing and Payments
How do I subscribe to Ring.io?
What forms of payment methods does Ring.io accept?
View Billing, Invoice and Update Your Credit Card
How we bill for SMS and MMS
Request to Cancel Your Ring.io Account
Updating the Credit Card on file
Cancelling Ring.io Before Your Billing Date
Ring.io Company and Personal Numbers
The differences between a Ring.io Company and Personal Phone Number
Update your Ring.io Main Company Phone Number
Adding a Ring.io Company Number
Adding or Changing a Ring.io Personal Number
Converting a personal number to a company number
How to delete a personal number
How to delete a company number
Email Notifications
Email Notifications
Blocking a number
Blocking a number
All about Porting Numbers
Porting In Phone Numbers to Ring.io
Porting Out Phone Numbers from Ring.io
Porting in numbers for users with an International Service Address
Resetting your Ring.io password
Resetting Your Ring.io Password
Dialer Compliance
Dialer Compliance with TCPA
Ring.io SLA
Ring.io 100% Uptime Guarantee
