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Assigning a company number a unique identifier in the Ring.io Web Phone

Written by Sam Aparicio

Ring.io offers the ability to assign company number(s) a unique identifier for easy identification.
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​NOTE: This is not a Caller ID/CNAM configuration. This feature was designed to make it easier to identify the number(s) being used if your organization has multiple phone numbers. For information on Caller ID/CNAM configuration, read this help article.
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1. Log in to the Ring.io Admin Portal. Open Phone Numbers and Routing in the Ring.io dashboard.
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2. Select the company phone number that needs to be assigned a unique identifier.
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3. Navigate to Other Settings > Enter the unique identifier in the Phone label field > click Save Changes.


4. The unique identifier will now display in the Web Phone.
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