How can I configure the routing for calls back to RingLocal numbers?

1. Log in to the Ring.io Admin Portal.

2. Click the Productivity Features tab

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3. Navigate to RingLocal

4. Routing for inbound calls to RingLocal numbers can be configured with the following options:

Transfer

  • Last User who called the contact

  • User

  • Department

Go to Menu

  • Use this option to route calls to a data men

Voicemail

  • User

  • Department

End Call

  • This option will immediately disconnect the call

Do Nothing

  • This option will not trigger an action

Below is an example of how the RingLocal routing can be configured.


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