With RingLocal, you have the ability to configure how inbound calls are routed. Read on to learn more about these features!
Log in to the Ring.io Admin Portal. > click the Productivity Features > Navigate to RingLocal. Inbound call routing can be configured based under the following conditions.
If a contact that has been been called returns a call:
If the last user who called them is not available:
If the last user who called them no longer exists:
Transfer
Last User who called the contact
User
Department
Go to Menu
Use this option to route calls to a data menu
Voicemail
User
Department
End Call
This option will immediately disconnect the call
Do Nothing
This option will not trigger an action
