Settings & Features

39 articles in this collection
Written by Stan

Faxing with Ringio

Ring.io support inbound and outbound faxing. Learn what you need to get it set up.

Written by Stan
Updated over a week ago

Ring.io Pay for Stripe

Written by Stan
Updated over a week ago

Ring.io Text Messaging

Sending and Receiving Text Messages with the Ring.io Web Phone

Written by Stan
Updated this week

Ring.io text message history

Written by Stan
Updated this week

Can text message history be deleted?

Written by Stan
Updated this week

How many characters can I send in a text message?

Written by Stan
Updated this week

How do I know a text message has been delivered?

Written by Stan
Updated this week

Advanced Features

Enriching your calls with custom data from your CRM

Learn more about your callers by using contact enrichments

Written by Stan
Updated this week

Ring.io Audio File Format

Written by Stan
Updated over a week ago

Configure Next Actions

Written by Stan
Updated over a week ago

Customization Requests

Written by Stan
Updated over a week ago

Ring.io International Calling

Ring.io International Calling

Written by Stan
Updated over a week ago

RingLocal

What is RingLocal?

Written by Stan
Updated over a week ago

How to enable RingLocal

Written by Stan
Updated over a week ago

RingLocal Routing

Learn how to configure routing for calls to your RingLocal numbers

Written by Stan
Updated over a week ago

What RingLocal number did I use?

Written by Stan
Updated over a week ago

Call Recording

Are call recording links shareable?

Written by Stan
Updated over a week ago

Using the Ring.io Call Recording Feature

Written by Stan
Updated over a week ago

How can I delete a call recording?

Written by Stan
Updated over a week ago

How to access call recordings

Written by Stan
Updated over a week ago

Two Party Consent States Call Recording

Written by Stan
Updated over a week ago

How to enable and disable call recording for user(s)

Written by Stan
Updated over a week ago

Call Recording Laws

Written by Stan
Updated over a week ago

Caller ID

Ring.io Custom Outbound Caller ID

Written by Stan
Updated over a week ago

Call Routing

Ring.io Callback Feature

Written by Stan
Updated this week

Round Robin Algorithm

Understand how the Round Robin algorithm routes your calls

Written by Stan
Updated over a week ago

Configure Call Queueing

Written by Stan
Updated over a week ago

Ring.io Live Monitor

Ring.io Eavesdrop

Written by Stan
Updated this week

Call Coaching

Written by Stan
Updated this week

Voicemail

Listen and Download Voicemails in Ring.io

Learn how to listen or download a voicemail from the Web Phone and the Admin Portal.

Written by Stan
Updated over a week ago

How to configure voicemail for Departments and User(s)

Written by Stan
Updated over a week ago

Advanced Settings

Configuring the Time zone

Written by Stan
Updated over a week ago

Configure Ring Time

Adjust the time before a call is routed to the next destination.

Written by Stan
Updated this week

Ring.io Emergency Bypass

Written by Stan
Updated this week

API

Ring.io SMS API

Written by Stan
Updated over a week ago

Ring.io API for Developers

Written by Stan
Updated over a week ago

Simultaneous/Concurrent Calls

Written by Stan
Updated over a week ago

Call Forwarding

Call forwarding with a Ring.io Company Number

Written by Stan
Updated over a week ago

Call forwarding with Ring.io

Written by Stan
Updated over a week ago