If you experience timeout issues when placing an outbound call from the Ring.io Web Phone, this indicates that the Web Phone does not detect a microphone on your computer. Microphone access is required when placing calls using the Web Phone.

Screen_Shot_2021-09-21_at_9.54.18_AM.png




The error indicates that the Ring.io Web Phone failed to connect to your microphone and timed out after 10 seconds. To verify your headset or audio device is properly connected, read this article.

Did this answer your question?