Ring.io offers the ability for Ring.io administrators to disable user(s) from checking out from the Ring.io Web Phone.
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​Checked in = Ring.io Web Phone is toggled the ON position, user will receive inbound calls.
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​Checked out = Ring.io Web Phone is toggled to the OFF position , user will not receive inbound calls.

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Follow the steps below to disable check-out at the user level.
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1. Log in to the Ring.io Admin Portal > click the Users tab > select the user > to disable Check-Out, check the Disable Check-Out box.

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