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Disabling Check-Out for User

Written by Sam Aparicio

Ring.io administrators have the ability to disable user(s) from checking out of the Ring.io Web Phone. This feature can be enabled and disabled by Ring.io administrators.

  • When Taking Calls is checked = User is checked in and will receive incoming calls.

  • When Taking Calls is unchecked = User is checked out and will not receive incoming calls.

1. Log in to the Ring.io Admin Portal > click Users.


2. Select the user > click the Check-Out box to disable the ability for a user to check-out. To disable this feature, uncheck the Check-Out box > click Save Changes.


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