Access voicemail and call recordings from the Ring.io Web Phone

Ring.io Pro Tip: Listen to call recordings from your browser or download the call recording straight from the Ring.io admin portal.

1. In the Ring.io Web Phone click the Clock icon > A new tab will open displaying the recent call history.


  • Listen to and download call recordings - click the Link icon to download and listen to call recordings.


  • Listen to and download voicemail - click the Blue Voicemail icon to download and listen to call voicemail.

To download the voicemail and call recording > click the three dots > click Download.

Access voicemail and call recordings from the Ring.io Admin Portal

1. Log into the Ring.io Administrator Panel > Click Reporting & Analytics



2. Call recordings and Voicemail can be filtered by a user, department or Ring.io number, use the reporting filter to narrow down what data to display.

  • Listen to and download call recordings - click the Red record icon to download and listen to call recordings.

  • Listen to and download voicemail - click the Blue Voicemail icon icon to download and listen to call voicemail.

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