To forward calls to a Ring.io company number to an external number, follow the steps below.
1. Log in to the Ring.io Admin Portal.
2. Click Phone Numbers and Routing > Select the company phone number.
3. Under Routing > select Configure your own routing > Choose where to forward calls to from the following:
User
Department
External Number (if using an external number, enter the external number to call)
3. Click Save Changes > Place a test call to your Ring.io company number to verify calls are being forwarded.