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Checking user(s) in and out through the Ring.io Admin Portal

Sam Aparicio avatar
Written by Sam Aparicio
Updated over 2 years ago

To check out users manually through the Ring.io Admin Portal, follow the steps below.
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1. Log in to the Ring.io Admin Portal > click Users.


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2 . Select the user that needs to be checked out in or out.

  • When Taking Calls is checked = User is checked in and will receive incoming calls.

  • When Taking Calls is unchecked = User is checked out and will not receive incoming calls.
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