Dispositions are a field that allows a user to classify the outcome based on their experience or outcome during the call. To configure dispositions in the Ring.io admin portal, follow the steps below.
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1. Log in to the Ring.io Admin Portal.

2. In the IVR & Data Collection field, click Dispositions.
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3. Configure the Dispositions based on your requirements. For example, if the disposition No answer is selected, Ring.io will log the disposition selected to the corresponding field in your CRM.

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Ring.io Pro Tip: The dispositions listed in your CRM must match the dispositions listed in Ring.io.
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If assistance is required with customizing dispositions, please contact the Ring.io Support team at support@ringio.com.
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