Sending and receiving text messages with your Ring.io company and personal number is done through the Ring.io Web Phone. It's a great way to communicate more informally with your prospects and clients and provides opportunities for engagement beyond phone calls that should boost your conversion rates and overall sales & customer service results. Ring.io SMS is an optional premium feature available to all plans. To learn how to enable text messaging, head over here or contact the Ring.io support team.
Sending and Receiving Text Messages
1. Select a Ring.io company and personal number from the drop down.
2. To send a text message from the Web Phone, enter the phone number or contact name in the Phone or Contact Name field > click SMS > type the message into the message field > press the Enter/Return key to send the text message.
The text message thread will display all sent and received text messages.
To send a text message from a CRM, click the Blue SMS bubble icon next to the phone number.
See it in action here!
Frequently Asked Questions about Text Messaging
How do I know a text message has been delivered?
Can text message history be deleted?
Can I send files or images?
How many characters can I send in a text message?
Does Ring.io support bulk or mass text messaging?
How do I access my text message history?
Can text messages be forwarded?
Does Ring.io offer SMS as a standalone service?