Sending and receiving text messages is done through the Web Phone. It's a great way to communicate more informally with your prospects and clients and provides opportunities for engagement beyond phone calls that should boost your conversion rates and overall sales & customer service results. SMS is an optional premium feature available to all plans. To learn how to enable text messaging, head over here or contact the support team.

Sending and Receiving Text Messages

1. To send a text message, enter the phone number or contact name in the Phone or Contact Name field > click SMS > type the message into the message field > press the Enter/Return key to send the text message.

The entire text message thread opens showing all sent and received text messages.

Frequently Asked Questions about Text Messaging

How do I know a text message has been delivered?

Can text message history be deleted?

Can I send files or images?

How many characters can I send in a text message?

Does support bulk or mass text messaging?

Can I use my company number for text messaging?

How do I access my text message history?

Can text messages be forwarded?

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